Privacy Policy

Basic information

This privacy policy provides information on the type, scope and purpose of the collection and use of personal data by Kabelwerk Eupen AG.

Kabelwerk Eupen AG takes data protection very seriously and treats your personal data confidentially and in accordance with the statutory provisions.


Handling of contact data

As a matter of principle, we collect and use personal data of our users only to the extent necessary to carry out the activities of KABELWERK EUPEN AG. If you send us your personal data, we regard this as your consent to us collecting and processing your data for the purpose of carrying out the activities of KABELWERK EUPEN AG. Should the processing go beyond this purpose, the collection and use of personal data of our users will only take place with the user’s consent. An exception is made in cases where prior consent cannot be obtained for factual reasons and the processing of the data is permitted by law.

Depending on your specific situation, you will find below an overview of the personal data to be processed, the legal grounds and the purposes of the processing:


Contact form

You can contact us by e-mail with questions, comments or complaints. Your data will be processed exclusively for the purpose of processing your message. Your data will be stored as long as it is necessary to process your message. Your data may be forwarded to another partner company of KABELWERK EUPEN AG for the purpose of further investigation of your request or complaint. You can find our partners on the website. This processing is based on our legitimate interest in improving our services.



You can subscribe to the KABELWERK EUPEN AG newsletter. Provided you have given us your express consent, we will store and process your e-mail address. You can withdraw or change your consent at any time by sending an e-mail to the following address: [email protected].



If you apply on your own initiative or directly for one of our published job offers, you provide us with your personal data.  By sending us your application, we consider it to be your agreement that we may collect and process your data for the purpose of personnel selection. We guarantee that these data will not be processed for any other purpose than personnel selection. Your data will not be passed on to third parties.


Administration of business relations

As part of our business activities and in particular in connection with the management of our (potential and actual) customers and (potential and actual) suppliers, it is possible that we may receive or collect personal data.

The processing of such data serves exclusively to manage our business relations and is therefore based on our legitimate interest. We will always respect your personal rights.

Your data may be forwarded to another subsidiary or partner company of KABELWERK EUPEN AG if this is useful for our B2B relationship. You can find our partners on the website.

If required by legal obligations, the data transmitted to us may also be made available to official responsible departments and supervisory authorities.


Social media

We use social media channels as a complementary service and make information available there. There are links on the website that refer to these social media channels. We link our website only to the following social media channels:

LinkedIn page:

YouTube channel:

The social media platforms are independent information offerings and independent of the KABELWERK EUPEN AG website. The data protection declarations of the social media platforms provide a precise overview of the use of data there:

LinkedIn data protection declaration:

Youtube privacy policy:


Google Analytics

This website uses the service Google Analytics, which is provided by Google Inc. (1600 Amphitheatre Parkway Mountain View, CA 94043, USA) to analyse the use of the website by users. The service uses cookies – text files that are stored on your end device. The information collected by the cookies is usually sent to a Google server in the USA and stored there.

IP anonymisation is used on this website. The IP address of users is shortened within the member states of the EU and the European Economic Area. Due to this shortening, the personal reference of your IP address is no longer necessary. Since we have activated the so-called IP anonymisation on this website and have concluded a corresponding contract processing agreement with Google, your IP address will, however, be shortened by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area before.

You have the option of preventing the cookie from being stored on your device by making the appropriate settings in your browser. It cannot be guaranteed that you will be able to access all functions of this website without restrictions if your browser does not allow cookies.

Furthermore, you can use a browser plug-in to prevent the information collected by cookies (including your IP address) from being sent to Google Inc. and used by Google Inc. The following link will take you to the appropriate plugin:

Here you will find further information on the use of data by Google Inc.:


Use of cookies

Cookies are text files that are stored in the Internet browser or by the Internet browser on the user’s computer system.

We use cookies on our website to make our website more user-friendly. Some elements of our website require that the calling browser can be identified even after a page change.

Language settings and login information (contact form, MyEupen customer platform) are stored and transmitted in the cookies.

We also use cookies on our website that enable us to analyse the surfing behaviour of users.

In this way, the following data can be transmitted:

Entered search terms

Frequency of page views

Use of website functions

The user data collected in this way is made anonymous by technical precautions. It is therefore no longer possible to assign the data to the calling user.

When accessing our website, users are informed by an info banner about the use of cookies for analysis purposes and are made aware of this data protection declaration.

The purpose of using technically necessary cookies is to simplify the use of websites for users.

The analysis cookies are used for the purpose of improving the quality of our website and its contents. The analysis cookies enable us to find out how the website is used and thus to constantly optimise our offer.

Cookies are stored on the user’s computer and transmitted by the user to our site. Therefore, you as a user also have full control over the use of cookies. By changing the settings in your Internet browser, you can deactivate or restrict the transmission of cookies. Already stored cookies can be deleted at any time. If cookies for our website are deactivated, it is possible that not all functions of the website can be used to their full extent.


Protection of your personal data

We have a number of technical and organizational security measures in place to protect your personal information from unlawful or unauthorized access or use and accidental loss or damage. These measures comply with current industry standards and practices.


Rights of the user

As a user, you have the right to receive free information on request about which personal data about you has been stored. You also have the right to have incorrect data corrected and to have your personal data processed or deleted. If applicable, you can also exercise your right to data portability.

In case of problems, misuse or questions regarding the handling of personal data, please contact the following operational address: [email protected].

If you suspect that your data have been processed unlawfully, you can lodge a complaint with the relevant supervisory authority.

In the case of enquiries concerning personal data, clear proof may be required as proof of your identity.


Deletion of data

Provided that your request does not collide with a legal obligation to retain data (e.g. data retention) and the data stored by us is no longer required for its intended purpose, you have the right to have your data deleted. If a deletion cannot be carried out, the data processing of the data concerned will be restricted.


Right of objection

As a private individual concerned, you can exercise your right to object and object to the processing of your personal data at any time.

If you wish to correct, block, delete or obtain information about the personal data stored about you, or if you have questions regarding the collection, processing or use of your personal data, or if you wish to revoke consents you have given, please contact us.



Kabelwerk Eupen AG
Malmedyer Street 9
4700 EUPEN

E-mail: [email protected]

The confidentiality of your data is important to us. We regularly review our data protection policy. This privacy policy was last updated on 27.5.2020.


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